Ordering Information

Promote Marketing Concepts, Inc. accepts orders
via fax, mail, phone and now online!

 

NEW Online Ordering!

Online orders allow you to select and customize your merchandise, input your shipping & contact information, and select your payment options (credit card or purchase order). Orders paying with a purchase order require you to supply a valid P.O.number and fax or email your P.O. to Promote. Check orders are not accepted online, but must be mailed to qualify for the 2% discount. 

All California orders will have a universal tax rate applied to your order in your online Shopping Cart until your order is received by Promote, at which time, your county's specific tax rate will be applied to your order. This adjustment will never increase your order total.

Pricing Valid Dates 

Prices valid through April 1, 2018. Merchandise is still avaiailable after this date, but pricing is not guaranteed so please call for confirmation or questions.

Open and Closed Dates of Service
Promote will be closed July 1 through July 14, 2018 for summer break and December 24, 2016 through Jan. 2, 2019 for the holidays. Please place your orders so that they arrive prior to our closure dates since your orders will not be processed until our return. 

Standard Delivery Time – (Personalized merchandise)
Merchandise that offers the option of imprinting your school name must be manufactured at various locations throughout the United States and is shipped directly to you. Please allow 4 weeks from the date your order is received at Promote for delivery. The bronze outdoor signage takes from 6-8 weeks for delivery. We apologize that we are unable to “rush” manufactured items.

'Quik Ship' Delivery Time – (Unpersonalized merchandise)
These items (flags, lapel pins, stickers, and bookmarks) are not imprinted with your school name. Expect delivery within 4-5 business days.

Shipping and Handling Charges
Shipping and handling charges are 10% of your merchandise total with the exceptions of Alaska and Hawaii, please add 15%.

California Sales Tax
The California State Board of Equalization requires Promote Marketing to charge sales tax based on your local city/county sales tax percentage. They require that you calculate your sales tax on the combined total of your merchandise AND shipping/handling. Their regulation applies when a flat shipping/handling rate is used for catalog sales. Refer to CA. Reg. 1628, Code Sections 6010.5, 6011, and 6012. Orders placed online cannot calculate tax for individual counties so a universal rate will apply to all California orders. Promote will make the accurate adjustment for your county tax rate and contact you prior to processing your order so you may have accurate total amounts for your check or purchase order.

Discounts
A 2% discount applies when you prepay for your order with a check. To take advantage of this discount you must mail your check and order form together. Schools using purchase orders or credit cards may not take advantage of this discount.

When Paying with a Check
Please mail only one (1) collective check for your total order. We do not accept multiple checks with your order. At this time, we cannot accept online orders that want to pay with a check. Please mail your check and order form to P.O. Box 1410, Sloughhouse, CA 95683. 

Returns
We willingly accept returns if your merchandise is damaged, if your school name is spelled differently from your specifications, or if your merchandise does not match the description in this catalog or on our website. Contact Promote within two weeks of delivery for assistance.

Placing an Order
Promote Marketing Concepts offers 3 ways to order:  

Check:  Prepay by mailing a check along with your completed Master Order Form and your order qualifies for a 2% discount! Please send only one check for each order form submitted. This method adds a few extra days to your order, but it’s the most cost-effective. Online orders cannot accept checks at this time. 

Purchase order:  Submit a student body purchase order or district purchase order along with your 
completed Order Form. Online orders will require a P.O. number in the payment options and a copy of the P.O. faxed to Promote prior to processing. Online California orders will have a universal sales tax rate applied in your Shopping Cart, to be adjusted prior to processing by Promote for your specific county tax rate so you may have accurate total amounts for your purchase order. Fax to (916) 354-8614 or mail to P.O. Box 1410, Sloughhouse, CA 95683-1410. 

Credit Card:  Fax or mail your completed Order Form that includes your credit card 
information. Ordering online will NOT automatically charge your credit card. Online California orders will have a universal sales tax rate applied in your Shopping Cart, to be adjusted prior to processing by Promote for your specific county tax rate. These orders do not qualify for the 2% discount. We accept VISA and MasterCard.

  • Fill out the Order Form and please keep a copy for yourself. You will need to count and compare the merchandise you receive with the quantities you ordered. 
  • If ordering shirts, please keep a copy of the Master Order Form you send to Promote. After the shirts arrive, compare the merchandise you received against your copy of the Master Order Form that you submitted to Promote. Do not count your shirts by comparing them to any other school tally or by comparing them to individual order form sheets from staff or students. 
  • Promote will mail 2 copies of both, your order invoice and your credit card charge receipt, on the day your order was processed.