Ordering Information

Promote Marketing Concepts, Inc. accepts orders
via fax, mail, phone and now online!

 

NEW Online Ordering!

Online orders allow you to select and customize your merchandise, input your shipping & contact information, and select your payment options (credit cards only)). Check orders are not accepted online, but must be mailed to qualify for the 2% discount. 

All California orders will have a universal tax rate applied to your order in your online Shopping Cart until your order is received by Promote, at which time, your county's specific tax rate will be applied to your order. This adjustment will never increase your order total.

 

Standard Delivery Time – (Personalized merchandise)
Merchandise that offers the option of imprinting your school name must be manufactured at various locations throughout the United States and is shipped directly to you. Please allow 4- 8 weeks from the date your order is received at Promote for delivery. The bronze outdoor signage takes from 6-8 weeks for delivery. We apologize that we are unable to “rush” manufactured items.

'Quik Ship' Delivery Time – (Unpersonalized merchandise)
These items (flags, lapel pins, stickers, and bookmarks) are not imprinted with your school name. Expect delivery within 4-5 business days.

Shipping and Handling Charges
Shipping and handling charges are 10% of your merchandise total with the exceptions of Alaska and Hawaii, please add 15%.

California Sales Tax
The California State Board of Equalization requires Promote Marketing to charge sales tax based on your local city/county sales tax percentage. They require that you calculate your sales tax on the combined total of your merchandise AND shipping/handling. Their regulation applies when a flat shipping/handling rate is used for catalog sales. Refer to CA. Reg. 1628, Code Sections 6010.5, 6011, and 6012. Orders placed online cannot calculate tax for individual counties so a universal rate will apply to all California orders. Promote will make the accurate adjustment for your county tax rate and contact you prior to processing your order so you may have accurate total amounts for your check or purchase order.

Discounts
A 2% discount applies when you prepay for your order with a check. To take advantage of this discount you must mail your check and order form together. Schools using purchase orders or credit cards may not take advantage of this discount.

When Paying with a Check
Please mail only one (1) collective check for your total order. We do not accept multiple checks with your order. At this time, we cannot accept online orders that want to pay with a check. Please mail your check and order form to P.O. Box 1410, Sloughhouse, CA 95683. 

Returns
We willingly accept returns if your merchandise is damaged, if your school name is spelled differently from your specifications, or if your merchandise does not match the description in this catalog or on our website. Contact Promote within two weeks of delivery for assistance.

Placing an Order
Promote Marketing Concepts offers 3 ways to order:  

Check:  Prepay by mailing a check along with your completed Master Order Form and your order qualifies for a 2% discount! Please send only one check for each order form submitted. This method adds a few extra days to your order, but it’s the most cost-effective. Online orders 

Purchase Orders: Please email us at service@promotemarketing.com or call us at(888)837-6074 for Purchase order requirements.

Credit Card:  Fax or mail your completed Order Form that includes your credit card 
information. Ordering online will NOT automatically charge your credit card. Online California orders will have a universal sales tax rate applied in your Shopping Cart, to be adjusted prior to processing by Promote for your specific county tax rate. These orders do not qualify for the 2% discount. We accept VISA and MasterCard.

  • Fill out the Order Form and please keep a copy for yourself. You will need to count and compare the merchandise you receive with the quantities you ordered. 
  • If ordering shirts, please keep a copy of the Master Order Form you send to Promote. After the shirts arrive, compare the merchandise you received against your copy of the Master Order Form that you submitted to Promote. Do not count your shirts by comparing them to any other school tally or by comparing them to individual order form sheets from staff or students. 
  • Promote will e-mail 2 copies of both, your order invoice and your credit card charge receipt, on the day your order was processed. Hard copies of your receipts can also be mailed to you upon request.